Wix Website Support
As a business owner, you have quite a bit on your plate. Keeping up your Wix business website with fresh, up-to-date content can be time consuming. Let us take the business of maintaining your website off your hands.
What can I use my support time for?
You can use your time for content updates, design updates, graphic design, newsletter, bug fixes or just getting extra advice. Overages are billed at the standard rate.
Am I locked into a contract?
You may cancel at any time. Services will end at the time of cancellation.
Do my support minutes roll over?
Unused time does not rollover to the next month.
What's included in the Monthly Report?
Each month you'll receive a detailed report with an overview of our support time, updates that were completed and analytics data.
How do I get help?
Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.
Can I pay for support on an hourly basis without a Support Package?
Yes, you can submit a ticket here for any support requests. You will be billed at the standard hourly rate.